Issue 11189: Section: Part III/BPMM - Informative Content - p 118 (bpmm-ftf) Source: International Business Machines (Mr. Leo Roomets, roomets@us.ibm.com) Nature: Revision Severity: Minor Summary: Suggest change to the following paragraph: "In BPMM, the term "conformance" is used to refer to two concepts that are often considered to be separate and distinct: "conformance" and "conformance."" should be: "There are two forms of conformance: Externally imposed and internall imposed..." Resolution: This concept is addressed in several places in the BPMM and changes are needed in these places. There does not seem to be agreement as to the distinction between "conformance" and "compliance" - even among people who vehemently insist there is a difference. Some uses the internal/external distinction, some uses the management-system/regulatory distinction, some uses the partial/full satisfaction of a requirement or standard distinction. Etc. My resolution is to (1) state that some organizations find the distinction useful, but there is no universal agreement on the distinction; (2) define "conformance" to encompass the various aspects of the two; and (3) in the glossary the term "compliance" merely refers to "conformance." Revised Text: Page 32, 7.2.9.1, in first paragraph: Change "comply" to 'conform" Page 104, InP 5, second paragraph: Change "complies" to 'conforms" Page 104, InP 5, second boxed text, first paragraph: Replace paragraph with 'In the BPMM, the term "conformance" is used to refer to two concepts that are often considered to be separate and distinct: "conformance" and "compliance." Many organizations distinguish between the two concepts, but there is not universal agreement on the distinction. Each organization must decide how to address the two concepts and the terminology to be used.' Page 198, 14.1.9.1, in first paragraph: Change "comply" to 'conform" Page 198 (bottom of page) and 199 (top of page): Replace the three paragraphs of the bullet item starting on the bottom of page 198 with 'In the BPMM, the term "conformance" is used to refer to two concepts that are often considered to be separate and distinct: "conformance" and "compliance. Many organizations distinguish between the two concepts, but there is not universal agreement on the distinction. Though the distinction between conformance and conformance is important to organizations, the practices of this process area do not explicitly make this distinction Each organization must decide how to address the two concepts and the terminology to be used.' Page 459, Entry for "conformance": Replace "conformance" with "compliance". Replace the entire definition of the entry with "(See conformance.)" Page 460, Entry for "conformance": Delete the last phrase "(See conformance.)" Actions taken: July 23, 2007: received issue April 15, 2008: closed issue Discussion: End of Annotations:===== m: webmaster@omg.org Date: 23 Jul 2007 12:54:10 -0400 To: Subject: Issue/Bug Report -------------------------------------------------------------------------------- Name: Leo Roomets Company: IBM mailFrom: roomets@us.ibm.com Notification: Yes Specification: Business Process Maturity Model Section: Part III/BPMM - Informative Content FormalNumber: bmi/07-03-04 Version: 3 RevisionDate: 03/05/2007 Page: 118 Nature: Revision Severity: Minor HTTP User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322; .NET CLR 2.0.50727) Description Suggest change to the following paragraph: "In BPMM, the term "conformance" is used to refer to two concepts that are often considered to be separate and distinct: "conformance" and "conformance."" should be: "There are two forms of conformance: Externally imposed and internall imposed..." DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=s1024; d=btinternet.com; h=Received:X-YMail-OSG:Reply-To:From:To:Cc:References:Subject:Date:Organization:Message-ID:MIME-Version:Content-Type:X-Mailer:X-MimeOLE:Thread-Index:In-Reply-To; b=e9ZIuamSHb5dBED0OUmYU9CX3MIjyFT2kJJ5rgHINt5GznghZLdYM0yVUqtqK0m4V+AUtPzFfMm+QFesy28ddJqmoPDbVBorDxUrFOijDI+A/2iCenAJ4mj6U/5DbMHPn0Vlu4CkKSO7BcrHAYERlFHNuhBkfsQdHKDJ70uuUzw= ; X-YMail-OSG: lJO7ADUVM1l4RR7jr5MRJJMt6OuYXj3PRTxkT4YXF18i2jIPE748kgtsqzAcYLeRrNgCWnePXA-- Reply-To: From: "Donald Chapin" To: "'Don Oxley'" , Cc: "'Bill Curtis'" , "'Charles V Weber'" Subject: RE: First Ballot Date: Sat, 4 Aug 2007 15:59:25 +0100 Organization: Business Semantics Ltd X-Mailer: Microsoft Office Outlook 11 Thread-Index: AcfTj0LtjFuC992iTIexRCCx+OYeQgDF7wLw Don, I presume that this is a straw poll of the approach recommended for the resolution of each Issue. Actual ballots need to be against completed editing instructions as they will appear in the BPMM FTF Report. I have concerns about two of the proposed approaches: Issue 11184 It is important the .programs. and .projects. are clear distinguish in their respective definitions. The definition proposed for .program. seems very like the typical definition for .project.. Usually .programs. are on-going and cyclical, whereas .projects. are one-off from a beginning to an end. Issue 11189 I thought the Issue statement stated a very simple, clear distinction between two kinds of conformance/compliance/whatever you call it: one kind that is externally imposed and another kind that is self-imposed (internally). Whatever these two kinds are called, I can.t imagine that anyone can confuse the two kinds or say that either one is not significant. There ought to be a consensus on that simple distinction which is all that is being asked for. Donald -------------------------------------------------------------------------------- From: Don Oxley [mailto:don@capabilitymeasurement.com] Sent: 31 July 2007 17:20 To: bpmm-ftf@omg.org Cc: Bill Curtis; Charles V Weber Subject: First Ballot As you have seen, we have received a number of issues submitted by IBM and one from QUT. The issue from QUT was discussed on our phone call of 7-10 and is proposed to be deferred as it is beyond the scope of an FTF. All of the IBM submitted issues have been analyzed by the authors and, with one exception, fixes recommended. In that one case, there are two possible alternatives and a choice has not yet been made. Please review the issues in the attached set. For each issue, the proposed resolution is marked in yellow. If you are in agreement with the proposals for ALL of the issues, please send an email indicating concurrence with all of them. If you wish to propose an alternative or disagree, please identify the specific issues and your vote pro or con. (con votes may be to close without change, defer, or mark as duplicate). I'd appreciate your votes as soon as possible. Thanks, --Don