Issue 18765: It is not clear what a customer area of concern is (essence-ftf)
Source: Sparx Systems Pty Ltd (Mr. James D. Baker, omg(at)objectsandaspects.com)
Nature: Revision
Severity: 
Summary: Specification: Essence – Kernel and Language for Software Engineering Methods (ad/2013-02-01)

It is not clear what a customer area of concern is. In section 8.1.4 it appears that the customer area of concern includes stakeholders. In section 8.2 that statement is made that "Software engineering always involves at least on customer" which begs the question, what is a customer? Is it a set of stakeholders and opportunities? In that case it would be a customer are of concern. Is customer an alias for Customer Area of Concern?

(From an evaluation comment by JD Baker.)


Resolution: 
Revised Text: 
Actions taken:
June 11, 2013: received issue
Discussion: 

End of Annotations:=====
s is issue # 18765   From: Ed Seidewitz <eseidewitz@ivarjacobson.com>

It is not clear what a customer area of concern is

Specification: Essence . Kernel and Language for Software Engineering Methods (ad/2013-02-01)

It is not clear what a customer area of concern is. In section 8.1.4 it appears that the customer area of concern includes stakeholders. In section 8.2 that statement is made that "Software engineering always involves at least on customer" which begs the question, what is a customer? Is it a set of stakeholders and opportunities? In that case it would be a customer are of concern. Is customer an alias for Customer Area of Concern?

(From an evaluation comment by JD Baker.)