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The OCEB™ (OMG Certified
Expert in BPM) Fundamental
Examination covers basic elements of Business Essentials and
Business Modeling, Business Process,
Business Process Management, Business Process Modeling, and
essential and widely-used industry frameworks. Holders of the OCEB
Fundamental Certification have demonstrated the
knowledge and modeling skills to be productive members
of a BPM project team on either the Business or
Technical side of the aisle. The OCEB Fundamental
Certification is a prerequisite for every other OCEB
certification.
Examination Number: OMG-OCEB-F100
Status: Available for Testing
This page starts with the Coverage Map for the OCEB
Fundamental Examination - a list of the topics and subtopics
covered, and the percentage of the exam that is occupies. Following
the Coverage Map is the list of references, along with suggestions
for study.
OCEB Study Guides and Training Courses are here!
Check out our Training and Study
Materials page! .
OCEB FUNDAMENTAL
EXAMINATION - COVERAGE MAP
1. Business Goals, Objectives
- 8%
Business Basics from the purely Business Point
of View:
Business fundamentals, strategy, planning and
goal-setting, project management, marketing, staffing,
finance.
2. Business Process Concepts and Fundamentals
- 11%
Fundamental aspects of Business Processes:
Identifying (Discovering) business processes, characteristics of
processes, As-Is process vs. To-Be process,
Levels of business process modeling, Tying Business Processes to Goals and Objectives
3. Business Process Management Concepts and
Fundamentals - 10%
Fundamentals of Business Process Management:
Functional vs. Process-Centric Enterprise Organization;
Styles of Process Management; Advancements in Process Management; Stakeholders' Roles and Responsibilities;
Enabling Tools of Process Management
4. Business
Modeling - 16%
Business Modeling Fundamentals -
Elements of the Business Motivational Model: Business Vision, Goals, Objectives;
Means and Ends; Mission, Strategies, Tactics; Aspects of Business Modeling.
5. Business
Process Modeling Concepts - 24%
This section is based on OMG's Business Process Modeling
Notation Specification™ (BPMN™).
Business Process Modeling Fundamentals: BPMN Basics; BPMN Diagram Elements; Control Flow and Message Flow; Activities and
Decomposition;
Events;
Gateways;
Data objects, Artifacts, and Associations;
Grouping Elements of a Model;
Difference between Sequential and Parallel flow.
6. Business
Process Modeling Skills - 16%
This section is based on OMG's Business Process Modeling
Notation Specification.
Business Process Modeling Skills: Most questions in this section
ask something about a brief scenario
presented either as a BPMN diagram or in a few sentences. BPMN
elements and modeling topics covered include Pools and Lanes; Activities and Subprocesses;
Gateway logic; OR vs AND vs XOR; Start and End Events; and Timers (e.g. simple Intermediate Event types).
7. Process Quality, Governance, and Metrics
Frameworks - 15%
Awareness of Industry Reference Models, and Quality,
Metrics, and Governance Frameworks: This section covers its topics
at an high level, allowing the candidate to demonstrate awareness of
a range of industry frameworks that may prove either beneficial or, for
regulatory frameworks,
required by law in a project. Covered frameworks include the APQC
Process Classification Framework, SCOR, Value Chain Reference Model,
Business Process Maturity Model (BPMM), Six Sigma, Balanced Scorecard, COBIT, Basel 2, and Sarbanes-Oxley.
OCEB FUNDAMENTAL
EXAMINATION - REFERENCES
References - Books:
Which books should I buy? The BPM experts
who mapped the coverage and wrote the questions for the OCEB
examinations found that no single book covered the range of
material that a well-rounded BPM practitioner needs to know. In
this list, you'll find the books that we used to write the
questions, but we don't think it's necessary to study this exact
set in order to do well on the exam. In the entry for each book, we've
listed the topics we covered from it; if you have another book
that covers the same topics, we suggest you use it instead of
investing in another that nearly duplicates it. On the other hand,
if you don't have a book on one of these topics, we think that one
or the other from this list on a topic would benefit any BPM
practitioner's library.
Steven Stralser, MBA in a Day, Wiley,
2004. ISBN-10: 0471680540. Chapters 1 (Human Resources), 8 (Marketing, Strategy,
Competitive Analysis), 11 (Project Management).
Tim Gorman, The Complete Idiot's
Guide to MBA Basics, 2nd Edition, Alpha, 2003. ISBN-10:
0028644492. Chapters
1 & 2 (Management functions and skills), 3 (Parts of a Business), 8
(Operations Management), 9 (Business Decisions), 13 (Financial
Analysis), 23 (Strategic Planning)
James F. Chang, Business Process Management Systems, Auerbach,
2006. ISBN-10: 084932310X. Chapters 1 (Theories of Process Management), 2 (Business
Process Management).
Howard Smith & Peter Fingar, Business Process
Management: The Third Wave, Fourth Anniversary Edition,
Meghan-Kiffer, 2007. ISBN-10: 0929652347. Ch 1 (discusses the rise of BPM), Ch 3
(Enterprise Business Processes), Appendix A, (section A
Foundation for Collaborative Commerce).
Martyn Ould, Business Process Management: A Rigorous
Approach, Meghan-Kiffer, 2005. ISBN-10: 0929652274. Ch 1 (Basic process
concepts). References - Papers
(All
downloadable free):
OCEB Definition of Business Process: http://www.omg.org/oceb/oceb-defbusinessprocess.htm
Bruce Silver, Three Levels of Process Modeling with BPMN, BPMS
Watch, April 2008. Note: Does not require registration, in
spite of the wording of the link:
Downloadable
here.
Daniel J. Madison, Becoming A Process-Focused
Organization, BPM Institute, 2007.
Downloadable
here.
Peter Fingar, Systems Thinking: The "Core"
Core Competency for BPM, , BP Trends September 2005
Downloadable
here
Laury Verner, The Challenge of Process Discovery.
BPTrends website. May, 2004. (Free download)
Downloadable
here
Ed Walters, What are CSFs and KPIs?
Viewable
here. (NOTE: viewable but not downloadable free) or another tutorial
reference on Critical Success Factors and Key Performance
Indicators. References:
OMG Specifications (All Downloadable free):
Business Process Maturity Model Specification, V1.0 http://www.omg.org/cgi-bin/doc?formal/08-06-01.pdf
(Free download). Chapter 1, all; Chapter 2, Section 2.1.
Business Motivation Model Specification, V 1.0 http://www.omg.org/cgi-bin/doc?formal/08-08-02
(Free download) Chapters 1, 7, 8.
Business Process Modeling Notation (BPMN), V1.1 http://www.omg.org/spec/BPMN/1.1/
(Free download), covering these chapters and sections. Note that BPMN
Attributes are not covered in this examination.
Chapter 1, all
Chapter 7, all
Chapter 8, Sections 8.1, 8.2, 8.3, 8.4, 8.6 but not 8.6.1.
Chapter 9, Sections 9.3, 9.4, 9.5, 9.6, 9.7, excluding
sections defining Attributes.
Chapter 10, all except 10.1.1
References:
Industry Frameworks:
Because there are simply too many relevant
industry frameworks to cover in any detail, for this part of
the examination we have chosen breadth over depth: Every BPM
Practitioner needs to be aware of these widely used frameworks - the topic each
covers, and highlights of the way each one organizes its domain -
so the OCEB Fundamental examination covers these key
characteristics, but does not go deeper. Many practitioners will
specialize in one of these frameworks, learning its details and
seeking the specialized additional certification offered
by these frameworks' sponsoring organization. Many of the frameworks
are covered by definition or
description documents, referenced here, which may be
downloaded free directly
from their sponsoring organization's website. For Six Sigma
and Balanced Scorecard, you will probably do equivalently well
studying from the books listed here or from tutorial material that
you locate yourself by Internet search. Regulatory Compliance and
Governance is a serious topic, and we think every BPM practitioner
should be aware of both general aspects and a number of specific
standard and regulatory frameworks including those covered here.
The book we list would be an asset in any BPM practitioner's
library, but is not the only source of reliable information on the
topics covered.
Craig Gygi et al, Six Sigma for Dummies, Wiley,
2005. ISBN-10: 0764567985. Chapter 1, Defining Six Sigma, Introductory section;
Chapter 3, Pinpointing the Essentials of Six Sigma,
Introductory section and first section, The Project Strategy:
DMAIC; Chapter 10, Locking in the Gains, covering
basics of process control and control charts. NOTE: Any
good introductory book or reference on Six Sigma will prepare well for the awareness-level coverage in the
OCEB Fundamental examination.
APQC Process Classification Framework, V 5.0.3,
downloadable
here. Pages 1-3.
Supply Chain Council's Supply-Chain Operations Reference model
(SCOR), v9.0,
Overview
Booklet downloadable here. Pages 1-3.
Introduction to the Value Reference Model (VRM),
http://www.value-chain.org/en/cms/?1960
, first two sections.
Robert S. Kaplan, David P. Norton, The Balanced
Scorecard: Translating Strategy into Action. Harvard Business
School Press, 1996. ISBN-10: 0875846513. Chapter 1. NOTE: Any good basic book or
introductory article on Balanced Scorecard will cover the
foundation material tested in the OCEB
Fundamental Examination.
Dorian, J Cougias et al, Say
What You Do: Building a Framework of IT Controls, Policies,
Standards, and Procedures. Shaser-Vartan, 2007. ISBN-10:
0972903968. Chapter 1;
Chapter 2, pp 11-52, covering general aspects of regulatory compliance and
governance, plus COBIT, Basel 2, and Sarbanes-Oxley.
Training
Courses and Study Guides
There's no required training associated with the
OCEB examinations - you're welcome to study on your own, and
take the test when you feel you're ready. However, for those
candidates who prefer to take a dedicated course that prepares
them for the exam, or study from a book structured with the exam
in mind, some of the same experts who are writing the exams are
also preparing study materials. We've listed
them on this web page.
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