M1 Global

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Company Overview: M1 Global’s Business Convergence PlatformTM , a new Business Process Platform, harnesses the power of IP Convergence and Service-Oriented Architecture (SOA) in a single hosted technology platform to deliver communication-enabled business processes on demand. M1 has a powerful, yet easy to use, process modeling tool, called the Convergence StudioTM. The Convergence Studio serves as a single-point of control for accessing and customizing the integrated interaction management, voice/ web self service, real-time collaboration, business process management (BPMN), and data integration capability included in the Business Convergence Platform. Results include the ability to create solutions that redefine the customer experience, streamline work distribution, and enhance business agility.
Product Category : Application Development, BPMN, BPO, Business Processes, CRM, Enterprise, Execution, Integration, IT, Modeling Centric, SOA, Webservices
Product/Service Description: M1 Global's Business Convergence Platform provides an On Demand Platform to model, build and execute communication-enabled business applications in a fraction of the time and cost. The Platform offers complete multi-channel, multi-media business process capability on a per-transaction cost basis by integrating the Business Convergence Engine with a professionally managed, highly scalable, highly secure IP-centric communications infrastructure. The Platform provides all the interaction management, integration and business process management, and workflow capability required to orchestrate even complex business processes and interactions across the extended enterprise.
Sales Contact: Clinton Gary
Sales Contact Email: [email protected]
Sales Contact Phone: 770-250-0349 ext. 221
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