Subject Area Concepts
This subject area includes the entities that time orders to item inventory. Customer orders do not directly alter the on-hand balance of item inventory They do reduce the available to sell count portion of the on-hand balance of inventory. The actual on-hand balance, sales revenue and cost of goods sold values associated with item inventory are updated when items are shipped. (see the Logical 02315 - Retail Transaction - Customer Order View - Retail Transactions Versus Customer Orders for an explanation of customer orders versus retail transaction settlements).
Customer ordering establishes a request that is fulfilled from one or more inventory locations. It is possible for individual CustomerOrderProductLineItem entity instances to be fulfilled from different inventory locations. This scenario is supported through the associative CustomerOrderProductAssignment entity which allows line items to be split up and reconstituted as CustomerOrderProductGroup entities for subsequent fulfillment
Customer orders may be fulfilled by placing order InventoryControlDocument sub-types with the retailer's supplier. In this scenario, the items may be directly shipped from the supplier to the customer or may be shipped into and immediately out of the retailers inventory location (cross dock).