Operational Reporting

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Theme Concepts

Operational Reporting includes subject areas that support day-to-day enterprise and store-level activity monitoring and control.  They consist of different summarizations of transactional data related to sales, inventory movement, point of sale activity, tender movement, operator activity, etc.  Their purpose is to present information for audit and tactical operations support.  This includes worker scheduling, tender control, sales audit, point of sale security and similar operation oriented reporting.

Production Reporting & Analytic Reporting

Operational reporting is part of a retailer's production systems.  Accordingly, it is built into the ARTS Operational Data Model.  Operational reporting is characterized by:

Predefined report content and presentation of transaction summary data;

Frequency aligned with calendar periods and regular, recurring business cycles;

Produced for use by front-line managers, auditors and workers to monitor and track daily activities and identify exceptions that require corrective action; and

Implemented as part of production application system.

The operational reporting subject areas in the ARTS ODM V7.0-V7.3 are complemented by the ARTS Data Warehouse Model V3.0 which supports ad-hoc, analytical reporting to be used in supporting higher-level decisions dealing with merchandising strategy, pricing strategy, promotional planning, employee development, etc.

The ARTS treatment of operational reporting emphasizes store-centric activity.  There is limited support for enterprise-level monitoring and control.  The limited enterprise-level operational reporting capability is offset by the availability of the ARTS Data Warehouse Model.  The introduction of mobile point of sale devices, the integration of customer mobile services and cross channel applications will impact how operational reporting is designed and implemented.  ARTS expects that this collection of subject areas will be extended in future versions of the data model to accommodate these changes.