This page shows the Coverage Map and
References for the OCEB 2 Fundamental exam.
The OCEB 2 Fundamental Exam covers basic elements of Business Essentials and
Business Modeling, Business Process,
Business Process Management, Business Process Modeling, and
essential and widely-used industry frameworks. Holders of the OCEB 2
Fundamental Certification have demonstrated the
knowledge and modeling skills to be productive members
of a BPM project team on either the Business or
Technical side of the aisle.
||90 minutes for residents of
120 minutes for all others
||US$200 (or equivalent in local
currency) for residents of English-speaking
countries; US$210 (or equivalent in local
currency) for all others.
|Number of Questions
|Minimum Passing Score:
||62 correct responses
This page starts with the Coverage Map for the OCEB
2 Fundamental Examination - a list of the topics and subtopics
covered, and the percentage of the exam that each occupies. Following
the Coverage Map is the list of references, along with suggestions
TABLE - FUNDAMENTAL
| Business Goals, Objectives
Business Basics from the purely Business Point
Business fundamentals, strategy, planning and
goal-setting, project management, marketing, staffing,
| Business Process Concepts and Fundamentals
Fundamental aspects of Business Processes:
Identifying (Discovering) business processes, characteristics of
processes, As-Is process vs. To-Be process,
Levels of business process modeling, Tying Business Processes to Goals and Objectives
| Business Process Management Concepts and
Fundamentals of Business Process Management:
Functional vs. Process-Centric Enterprise Organization;
Styles of Process Management; Advancements in Process Management; Stakeholders' Roles and Responsibilities;
Enabling Tools of Process Management
Business Modeling Fundamentals -
Elements of the Business Motivational Model: Business Vision, Goals, Objectives;
Means and Ends; Mission, Strategies, Tactics; Aspects of Business
Process Modeling Concepts
This section is based on OMG's Business Process
Model and Notation Specification™ Version 2 (BPMN™ 2). Attributes are not covered
in this examination.
Business Process Modeling Fundamentals: BPMN Basics;
Definition and use of all BPMN
Elements included in the Descriptive and
Analytic Conformance Subclasses; Activities; Grouping Elements of a Model.
Process Modeling Skills
This section is based on OMG's Business Process
Model and Notation Specification™ Version 2 (BPMN™ 2). Attributes are not covered
in this examination. .
Business Process Modeling Skills: Most questions in this section
ask something about a brief scenario
presented either as a BPMN diagram or in a few sentences. All BPMN
elements listed in the
Descriptive and Analytic Conformance Subclasses
are in scope.
| Process Quality, Governance, and Metrics
Awareness of Industry Reference Models, and Quality,
Metrics, and Governance Frameworks: This section covers its topics
at an high level, allowing the candidate to demonstrate awareness of
a range of industry frameworks that may prove either beneficial or, for
required by law in a project. Covered frameworks include the APQC
Process Classification Framework, SCOR, Value Chain Reference Model,
Business Process Maturity Model (BPMM), Six Sigma, Balanced Scorecard,
COBIT, Basel 2, and Sarbanes-Oxley.
EXAM - REFERENCE LIST
The BPM experts who mapped the
coverage and wrote the questions for the OCEB 2 examinations found
that no single book covered the range of material that a
well-rounded BPM practitioner needs to know. In our lists for
the different examinations, you'll find the books that we used
to write the questions, but we don't think it's necessary to
study this exact set in order to do well on the exam. In the
entry for each book, we've listed the topics we covered from it;
if you have another book that covers the same topics, or can
find an alternate source somewhere else (such as on the Web), we
suggest you use it instead of investing in a book that nearly
Geschäftsprozessmanagement: Aus- und Weiterbildung zum OMG
Certified Expert in Business Process Management 2 (OCEB 2) -
Tim Weilkiens et al, dpunkt.verlag GmbH; 2015 [ISBN-13:
This book, written by the authors of the original OCEB
Certification Guide (next entry), prepares for this OCEB 2
Fundamentat exam but, at this time, is available only in German.
(The exam is available only in English.) An English version of
this book is in preparation but no publication schedule has been
set. The book may be ordered
from the amazon.de website.
Guide- Business Process Management- Fundamental Level
Elsevier, 2011 [ISBN- 978-0-12-386985]
book, written for the original OCEB program, is still useful but
now incomplete - for example, it does not cover all of the BPMN
model elements in the Descriptive and Analytic lists, nor the
changes to pools and lanes, and non-interrupting events, so
you'll have to find and study these items (and the others we
didn't list here) yourself. Some of the
sources for Process Quality, Governance, and Metrics Frameworks, covered in Chapter 7, have been updated
in OCEB 2 as well.
MBA in a Day
Steven Stralser - Wiley, 2004 [ ISBN-10: 0471680540 ]
Chapters 1 (Human Resources)
8 (Marketing, Strategy,
11 (Project Management)
The Complete Idiot's
Guide to MBA Basics, 2nd Edition
Tim Gorman - Alpha, 2003 [ ISBN-10: 0028644492 ]
1 & 2 (Management functions and skills)
3 (Parts of a Business)
9 (Business Decisions)
13 (Financial Analysis)
23 (Strategic Planning)
Fundamentals of Business Process Management
Marlon Dumas et al - Springer, 2013 [ISBN-10: 3642331424 |
Chapter 1 (Introduction to Business Process Management)
Chapter 2 (Process Identification)
Chapter 9, Sections 9.1, 9.2 (Process Automation)
You may also look at Chapters 3 and 4 which present Business Process
Modeling, but we expect that beginning modelers may find the level and treatment
somewhat advanced. The presentations of BPMN modeling by Bruce Silver or
Tom Debevoise in their books cited separately below may be more helpful.
Management: The Third Wave, Fourth Anniversary Edition
Howard Smith & Peter Fingar - Meghan-Kiffer, 2007 [
ISBN-10: 0929652347 ]
Chapters 1 (Discusses the Rise of BPM)
(Enterprise Business Processes)
Appendix A (Section A: Foundation for Collaborative Commerce)
BPMN Method and Style
Bruce Silver - Cody-Cassidy, 2011 [ISBN
One of several books that present BPMN modeling in a coherent
way, suitable for beginners but deep enough to be useful for
more advanced modelers as well. Note that OCEB 2 examinations
cover only modeling, and not methodology. You can be
successful in both your OCEB 2 certification and your BPM career
if you study from a book that presents BPMN modeling in the
context of yours or your company's chosen methodology; if you
haven't settled on one yet, this book or Tom Debevoise'
(below) could be good places to start.
The Microguide to Process Modeling in BPMN 2.0
Tom Debevoise, Rick Geneva - Advanced Component Research,
A presentation of BPMN modeling alternative to Bruce Silver's
book (just above).
Business Process Management: A Rigorous
Martyn Ould - Meghan-Kiffer, 2005 [ ISBN-10: 0929652274 ]
NOTE: The Introduction is available from the BCS as a free
Definition of Business Process
OMG Business Motivation Model: Core Concepts.
Note: If you're new to the BMM, this paper
by one of its principal authors will get you started, but you'll
still need to study all of the sections assigned in the
specification reference (below).
Three Levels of Process Modeling with BPMN,
Watch, April 2008.
Daniel J. Madison,
Becoming A Process-Focused
Organization, BPM Institute, 2007.
Systems Thinking: The "Core"
Core Competency for BPM,, BPTrends, September 2005.
The Challenge of Process Discovery, BPTrends, May
2004. (Free download)
What are CSFs and
Note: viewable but not downloadable free
(This is one of multiple web tutorials or references on Critical Success Factors and Key Performance
OMG Specifications (All Downloadable free):
Business Process Maturity Model Specification, V1.0
2 (Section 2.1)
Business Motivation Model Specification, V
NOTE: Changes from BMM V1.0 to V1.1 are slight and do
not affect material covered in the OCEB 2 examination.
Model and Notation (BPMN), V2.0
Attributes are not covered in this examination.
The BPMN 2.0 specification is a language definition document – not a modeling textbook. Do not expect to learn business
process modeling from it – Study modeling skills from a book or course that starts from the business side, discovering or defining processes and rendering them in BPMN 2. Nevertheless, there are parts of the specification that can help your study (and it is free to download, after all). Chapter 1 describes the scope of the language. Tables 2.1 and 2.2 list the BPMN model elements that are in scope for the Fundamental examination, and also form the most used and useful subset for
high-level business process modeling in general. Also in that
chapter, Section 2.1.1 introduces many of the terms that
you'll encounter later in your studies. Almost all of Chapter 7, written in a helpful style, is in scope
for this level except for a few elements and advanced aspects in Table
7.2, and Section 7.6 on Extensibility. You should know the
purpose of Conversation and Choreography diagrams as mentioned in
this chapter but don’t need to study them in detail for this exam –
Concentrate on Process and Collaboration diagrams instead. For each element in
the Descriptive and Analytic conformance subclasses, and each aspect of business process modeling mentioned in the Coverage Map section above, be sure you know its notation (Table 7.1 or 7.2) and its definition and use
in business process modeling (either from its section later in the specification document, or – better – from a text or reference book on business process modeling).
There are simply too many relevant
industry frameworks to cover in any detail; for this part of
the examination we have chosen breadth over depth: Every BPM
Practitioner needs to be aware of these widely used frameworks - the topic each
covers, and highlights of the way each one organizes its domain -
so the OCEB Fundamental examination covers these key
characteristics, but does not go deeper. Many practitioners will
specialize in one of these frameworks, learning its details and
seeking the specialized additional certification offered
by these frameworks' sponsoring organization. Many of the frameworks
are covered by definition or
description documents, referenced here, which may be
downloaded free directly
from their sponsoring organization's website. For Six Sigma
and Balanced Scorecard, you will probably do equivalently well
studying from the books listed here or from tutorial material that
you locate yourself by Internet search. Regulatory Compliance and
Governance is a serious topic, and we think every BPM practitioner
should be aware of both general aspects and a number of specific
standard and regulatory frameworks including those covered here.
The book we list would be an asset in any BPM practitioner's
library, but is not the only source of reliable information on the
Six Sigma for Dummies, Second
Craig Gygi et al - Wiley, 2012 [ ISBN-13: 978-1118120354]
NOTE: Do not let our specific chapter and section references
restrict your view of Six Sigma (or any of our other topics)!
There's a lot of good material in this book that we couldn't
include in our awareness-level coverage, that you can browse
through on your own to see what might help in your work or
Chapter 1: Defining Six Sigma, Introduction and first
section, "Discovering What's Behind the Name".
The remainder of chapters 1 and 2 provide helpful context but
are not covered explicitly.
Chapter 4: Introductory paragraphs and first section, "DMAIC:
Introducing Your Project Strategy".
Chapters 19 and 20, focusing on the basics of process
control and Control Charts.
If you have the first edition, use our original chapter
references to cover essentially the same content:
Chapter 1: Defining Six Sigma, Introductory section.
Chapter 3: Pinpointing the Essentials of Six Sigma,
Introductory section and first section, The Project Strategy:
Chapter 10: Locking in the Gains, covering
basics of process control and control charts
good introductory book or reference on Six Sigma will prepare well for the awareness-level coverage in the
OCEB Fundamental examination.
APQC Process Classification Framework, V
here. (PDF version, which is the default.) Pages 1-3.
Supply Chain Council's Supply-Chain Operations Reference model
A good summary provided by
an Australian company here, or
this Wikipedia article.
Introduction to the Value Reference Model
First two sections.
Scorecard: Translating Strategy into Action
Robert S. Kaplan, David P. Norton - Harvard Business
School Press, 1996 [ ISBN-10: 0875846513 ] Chapter 1.
Note: Any good basic book or
introductory article on Balanced Scorecard will cover the
foundation material tested in the OCEB
What You Do: Building a Framework of IT Controls, Policies,
Standards, and Procedures
Dorian, J Cougias et al - Shaser-Vartan, 2007 [ ISBN-10:
NOTE: If you plan to work in Governance, consider making this
book a part of your personal reference library.
2 (pp 11-52, covering general aspects of regulatory compliance and
governance, plus COBIT, Basel 2, and Sarbanes-Oxley)