The Technical Intermediate Exam
covers characteristics and capabilities of BPM
suites; advanced BPMN modeling; workflow patterns; aspects of
business rules; architecture topics including SOA and MDA; IT
infrastructure and Business Processes including industry frameworks;
and monitoring and managing of processes.
||90 minutes (90 questions)
|Minimum Passing Score:
||US $200 (or equivalent in local currency)
||Passing score on OCEB Fundamental Exam
This page starts with the Coverage Map for the OCEB Technical
Intermediate Examination - a list of the topics and subtopics
covered, and the percentage of the exam that each occupies.
Following the Coverage Map is the list of references, along with
suggestions for study.
TABLE - TECHNICAL INTERMEDIATE
| Business Process Management
Generic BPMS Tools and Suites. – Characteristics and
Capabilities; BP Center of Excellence. [NOTE: There are no questions
about any particular vendor’s BPM product.]
| Business Process Modeling
Iteration/Repetition/Looping/Links/GoTos, Complex Event Types,
Transactions and Compensation, Ad Hoc Processes, Exception handling,
Complex activity inputs & outputs, Types of Activities, Activity
| Workflow Patterns
Workflow Patterns, as described in Chapter 10 of the BPMN
specification and the Workflow Patterns Initiative.
| Business Rules
Business Rules requirements; Structural Business Rules; Decision
Models; Fact Models; Process Elements and Decision Points; Creating
Business Rules based on business requirements.
| Architecture Topics
SOA awareness; “fit” between SOA and process orientation; MDA
awareness; MDA and Business Process; Modeling for execution.
| IT Infrastructure and
Service-Level Agreements; Process Configuration Management; ITIL
and COBIT-based technology management; Privacy and Security
Standards and Enforcement.
| Monitoring and Managing
Types of available process data; Retrieving performance data from
processes; Analytics & BAM tool setup awareness; Implementing BP
analysis and simulation tools. [NOTE: There are no questions about
any particular vendor’s product.]
OCEB TECHNICAL INTERMEDIATE
EXAM - REFERENCE LIST
This is a list of suggested references that is neither required, nor
complete. It is not expected that anyone accumulate this exact
library of references to study for the exam. We realize there are a few topics listed in the
Coverage Map above that are not represented by explicit book or page
references in this Study Material section, but we know that the capable
Intermediate Level BPM Practitioner can find them, either in one of the
references, or in a source of its own.
About Wikipedia: In general, we have found Wikipedia articles to
be good sources of basic knowledge about topics covered by the OCEB
examinations, but we have not listed any Wikipedia articles as
sources here. We do not feel right about
referencing an article that can change from minute to minute –
making it possible for an article that reads perfectly well when one
person studies it, to be incorrect (or, at least, inconsistent with
an OCEB examination question) when another person studies from it
later that day, or the next. We expect that many candidates will
find Wikipedia a useful starting point for their study, although we
expect those at Intermediate and Advanced level will to go
beyond Wikipedia for material on many topics.
The BPM experts who mapped the
coverage and wrote the questions for the OCEB examinations found
that no single book covered the range of material that a
well-rounded BPM practitioner needs to know. In our lists for
the different examinations, you'll find the books that we used
to write the questions, but we don't think it's necessary to
study this exact set in order to do well on the exam. In the
entry for each book, we've listed the topics we covered from it;
if you have another book that covers the same topics, or can
find an alternate source somewhere else (such as on the Web), we
suggest you use it instead of investing in a book that nearly
- Applied SOA: Service-Oriented
Architecture and Design Strategies
Michael Rosen et al - Wiley, 2008
Reference on SOA basics
including the architecture itself, the roles of BPEL, WSDL,
and SOAP; the Enterprise Service Bus; Web Services; and
other basic concepts.
Note: Programming in these languages is not
covered on the examination.
- Service-Oriented Architecture: Concepts,
Technology, and Design
Thomas Erl - Prentice-Hall, 2005
Note: A good
alternative to Rosen’s book above.
- Business Process Management
Practical Guidelines to Successful Implementations, Second
John Jeston and Johan Nelis - Elsevier, 2008.
Chapter 16, Step 4, starting at p. 140
Note: Although we
prefer OMG’s BPMM to measure maturity of an organization,
the section and listing on p. 325 under “Methods” is a good
way to analyze the steps of a process as it develops.
- Principles of the Business Rule Approach
Ronald Ross - Pearson, 2003
Chapter 5 (Terms, Facts, Fact Models) (Alternatively, see the next reference, also by
7 (Business Rules and Business Processes)
10 - or another reference on types
(categories) of business rules
- Business Rule Concepts: Getting to the
Point of Knowledge, 2nd edition
Ronald Ross - BRF, 2005 (available
4 - 6
to the book above.
- Business Process Change, Second Edition
Paul Harmon - Morgan Kaufman, 2007
Chapter 6 (Measuring Process Performance)
pp. 455 ff (BPMS and BAM)
- Service Oriented Enterprises
Setrag Khoshafian - Auerbach Publications, 2006
Chapter 7, Section 7.4.
Note: This is
an alternative reference to Chapter 6 of Harmon (just above)
on Measuring Process Performance.
- Smart (Enough) Systems
James Taylor with Neil Raden - Prentice-Hall, 2007
Chapters 4 - 7 (concentrating on Decision Models)
- Building the Agile Enterprise with SOA, BPM, and MBM
Fred Cummins - Morgan Kaufmann/OMG Press, 2009
Chapter 3 (Business Process
Management, sections on Processes in SOA, and Choreography)
4 (Business Rules)
- The Microguide to Process
Modeling in BPMN
Tom Debevoise and Rick Geneva - Tipping Point, 2008
Chapter 4 (Gathering
Requirements with BPMN)
Note: or another reference covering
Requirements Gathering from a Use Case, Process, and
Business Rule point of view.
Books about GRC and other industry frameworks are listed in
their own section, below.
Papers (All downloadable
For many topics, we’ve included multiple
references. You may decide not to study both, figuring that one
will cover enough material (although you’re the one making the
decision on which reference to use, and when to stop), but if
you read more than one, and especially if you browse the web for
additional material, you’ll get a better picture of the range of
opinions and possible solutions on that topic – a wider point of
view that will serve you well when you’re in a responsible
position and have to pick a solution, or defend your solution
choice as consistent with industry best practice.
Definition of Business Process
- Dr. Gopala Krishna Behara,
BPM and SOA: A Strategic
- Mike Rosen,
Orchestration or Choreography?, BPTrends
- Madhat Gala, Center of Excellence:
The Path to Process
Innovation Success, DM Review Magazine, Sept. 1,
- Naomi Karten,
Establishing Service Level Agreements.
- Christopher Koch,
SLAs: A CIO's Guide to Success, CIO magazine,
- Glenn Smith,
the BPM Center of
Excellence, Appian, August 2008 (posted with
- Jay April et al,
Enhancing Business Process Management
With Simulation Optimization, BPTrends,
Note: or another
reference on process simulation and optimization.
- M. W. Barnett,
Modeling and Simulation in Business
Process Management, BPTrends.
- Paul Harmon,
Simulation and Business Process Change, BPTrends,
- Michael zur Muehlen,
Risk Management in the BPM
Lifecycle, Howe School of Technology Management.
- Business Process Trends, The 2007 BPM Suites Report.
An Introduction to BPM Suites
Detailed Analysis of BPM Suites
- Rich Seeley,
Forrester Details “Secret Sauce” for BPM Success
Note: discusses the positive impact of establishing a BPM
Center of Excellence (CoE).
- van der Aalst et al,
Workflow Patterns, through Section 2.4 – Pattern 15. Alternatively, use Russell et al including van der
Workflow Control Patterns: a Revised View, also
through Pattern 15. The treatment of patterns in Chapter 10 of the BPMN
specification is also useful.
- F. Leymann et al,
Web Services and Business Process
Management, IBM Systems Journal, 2002
- Venugopal Jufuru,
Business Activity Monitoring –
Economic Impact on Industry Verticals, BPTrends,
Business Activity Monitoring (bam): The New
Face of BPM. 2006
Note: downloadable from BPMinstitute.org;
Requires free registration
OMG and other
Specifications (All Downloadable free):
Business Process Modeling Notation specification
Chapter 8 (see note about Attributes)
9 (Sections 9.3, 9.4, 9.5 - see note about Attributes)
10 (see note about Attributes)
Note: Attributes - Only these Attributes are included: For Complex
Activity Inputs and Outputs, the Attributes InputSet,
OutputSet, and IORules, introduced in Tables 8.7 and 9.18,
and then amplified in Sections B.11.10 and B.11.13. For Task
or Activity, the Attribute LoopType (Table 9.18), plus
additional related Attributes defined in Tables 9.19 and
9.20. Also Task Attribute TaskType (Table 9.25) and the
various TaskTypes defined there.
Business Process Definition Metamodel specification,
Beta 2 -
Chapter 1 (Scope)
Semantics of Business Vocabulary and Business Rules
specification (SBVR), V1.0.
A part of
the Business Rules Section 4 of the examination covers SBVR.
The SBVR specification enables a widespread enterprise to
formally establish a body of shared meanings and
representation that express its business rules in a precise
and unambiguous manner. At the level of business analysts
and modelers, the vocabulary and rules are enabled and
enforced by tools, but one level deeper, integrators and
administrators establish and maintain the business
vocabulary and rules that the tools enforce. If you’re in
the former category, you may stop after reading pages
112-113 of Fred Cummins’ book (listed above), and Sections
A.2 and A.3 of Annex A of SBVR. If you’re in the latter
category, look through these expository portions of the SBVR
document: Clause 6.2 (“How to read this specification”),
Annexes A, B, C, and possibly D, and Clause 10.
ebXML Business Process Specification Schema Technical
Section 3.4.11 (Choreography)
Web Services Choreography Description Language Version
Section 1.2 (Purpose)
Section 2 ( WS-CDL Model Overview Only)
Note: This examination does not cover programming in WS-CDL.
Unlike the Fundamental examination which quizzed very
broadly, the Technical Intermediate examination focuses on only
three GRC frameworks: ITIL, CobiT, and ISO 27001/ISO 27002.
There are multiple good sources for all of them; we think our
list includes some very good ones but, if you already have a
reference, go ahead and use it. Several of these frameworks (CobiT)
are covered by definition or description documents which may be
downloaded free directly from their sponsoring organization's
website, although these source documents may not be a good place
to start studying!
- Governance, Risk, and Compliance Handbook
Anthony Tarantino - Wiley, 2008.
admittedly weighty tome collects information about virtually
every GRC topic, and belongs on the bookshelf of every BPM
practitioner at mid-level or higher.
Chapter 1 - especially
through Section 1.5, provides a good overview and introduction
2 (early sections)
13 (review CobiT)
22 (Internal Controls Best Practices, through Section
22.4 Types of Automated Controls
67 (SOX, and the list of SOX Sections on pp 910-915)
- IT Governance - A Manager's
Guide to Data Security and ISO27001/ISO 27002
Alan Calder and Steve Watkins - Kogan, 2008.
- Sarbanes-Oxley internal controls: Effective
Auditing with AS5, CobiT and ITIL
Robert Moeller - Wiley, 2008.
Chapter 6 (Using
CoBIT framework to improve SOX controls and governance)
8 (Using ITIL to align IT with Business Processes)
Orchestration vs. Choreography
You’ll find definitions of Choreography in the ebXML Business
Process Specification Schema in Section 3.4, and in the BPDM
Specification (Beta 1 version) in Section 1 (with some detail
added later in the document). We suggest that candidates review
both definitions; this will prepare you both for the examination
and for situations you will encounter in your practice. Several
authors have written about Orchestration and Choreography,
including Mike Rosen in the article cited above.